Codignia ('we', 'us', or 'our') develops and publishes Shelix. This Privacy Policy details our procedures regarding the collection, processing, storage, and protection of information when you download, install, and play Shelix. We adhere strictly to data minimization and transparency principles across all digital operations.
We collect and process the following categories of data: (a) Authentication Data: Your email address, solely if you choose to link your guest account using our passwordless email One-Time Password (OTP) verification service; (b) Gameplay & Social Data: In-game profile name, avatar selection, snail stats, levels, trophy counts, win/loss history, inventory records, and connected friends' User IDs; (c) Telemetry & Diagnostics: Anonymous crash logs, frame rate data, operating system version, and general hardware metrics via Google Analytics; (d) In-App Transaction Tokens: Receipt validation tokens and active subscription entitlements managed via RevenueCat.
Your information is processed strictly to: (a) Authenticate your game session across multiple devices and prevent progression loss; (b) Facilitate multiplayer 1v1 matchmaking, race simulation state synchronization, and leaderboard tracking; (c) Validate purchases of virtual currencies and monthly subscriptions; (d) Detect and prevent cheat tools, memory hacks, and unauthorized API usage; (e) Provide customer service and process self-service data deletion requests.
Shelix operates on minimal device access. The application requests only: (a) Internet / Network Access to communicate with game servers and multiplayer lobbies; (b) Notification Permissions to alert you when snail feeding, care cooldowns, energy refills, or training plans are completed. Shelix DOES NOT request, access, read, or utilize your device's Camera, Microphone, GPS/Fine Location, Contacts, SMS, or Local Media/Photo Storage.
We display rewarded and interstitial advertisements via Google AdMob to support gameplay features such as race reward multipliers and loss-prevention shields. Google AdMob may process advertising identifiers (e.g., Google Advertising ID - AAID, or IDFA) to serve relevant advertisements. You have the right to disable personalized ad tracking at any time through the dedicated toggle switch located directly in the Shelix in-game Settings menu, or through your operating system's global privacy settings.
You retain absolute ownership of your personal data. A dedicated 'Delete Account' button is accessible directly inside the in-game Profile menu. Activating this feature immediately, permanently, and irreversibly purges your account credentials, linked email address, virtual currencies, snails, cosmetic inventory, race logs, and friend connections from our Supabase database. Alternatively, you may submit a manual deletion request by contacting us at [email protected].
In accordance with our data hygiene and storage minimization commitments, user accounts that demonstrate no login activity or server communication for ninety (90) consecutive days are automatically scheduled for permanent erasure. Once purged, all associated records, progression markers, and virtual entitlements are deleted without possibility of recovery.
We partner with trusted third-party infrastructure providers to operate Shelix: (a) Supabase Inc. (cloud database hosting and passwordless OTP authentication); (b) RevenueCat Inc. (in-app subscription management and store receipt validation); (c) Google LLC (AdMob for advertisement delivery, and Google Analytics for telemetry and crash reports). Each provider processes technical data strictly under compliant Data Processing Agreements.
Shelix is not directed to children under the age of 13. We do not knowingly solicit, collect, or store personal information from children under 13 years of age. In the event that we learn an individual under 13 has provided personal data or created an account, we will take immediate measures to terminate the account and irreversibly purge all related records from our systems.
We implement robust technical and organizational safeguards to protect your information against unauthorized access, loss, or alteration. All communication between the Shelix client and server endpoints is encrypted using Transport Layer Security (TLS/HTTPS). Authentication data is isolated via secure row-level security policies on our Supabase infrastructure.
Depending on your location, you may have statutory rights regarding your personal data, including the right to access, rectify, port, object to processing, or request total erasure of your information. You can exercise your right to erasure directly via the in-game 'Delete Account' button, or by sending a verified request to our legal contact address.
Codignia reserves the right to amend this Privacy Policy as our services evolve, new game features are introduced, or regulatory frameworks require. Updates will be reflected in the application with an updated effective date. For privacy inquiries, data subject rights, or security disclosures, please reach us at: [email protected]